Your privacy is not merely a legal obligation for us — it is a commitment we uphold every day. Find out exactly how jili city collects, uses, and protects your personal information.
We do not merely comply with the law — we go beyond what is required to ensure your personal data is in safe hands.
All data transmitted between your device and jili city servers is protected with 256-bit SSL encryption — the same security technology used by leading financial institutions worldwide.
Jili city has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
You have the right to access, correct, download, or request the deletion of your personal data at any time through your account settings.
Your data is stored on servers protected by layered access controls, 24/7 monitoring, and backup systems that ensure data integrity at all times.
Jili city only retains your personal data for as long as necessary for the stated purposes or as required by law. Data that is no longer needed will be securely deleted.
We clearly inform you about what data we collect, why we need it, and how it is used — no convoluted language and no confusing fine print.
Jili city ("us", "Platform", or "jili city") operates in jilicity.vu as an online entertainment platform. We understand that when you register and play on our platform, you are entrusting us with your personal information. We take that trust seriously.
This Privacy Policy explains in detail how we collect, use, store, protect, and in certain circumstances share your personal information when you use the jili city platform, whether through our website or mobile app.
This policy also outlines your rights regarding your personal data and how you may exercise those rights. By using the jili city platform, you agree to the practices described in this Privacy Policy.
Note: This Privacy Policy should be read together with Terms and Conditions jili city. In the event of any conflict between the two documents regarding privacy matters, this Privacy Policy shall take precedence.
Jili city collects several categories of information from users. Below is a detailed explanation of the types of data we collect and how they are collected:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, ID card number | During registration and KYC |
| Contact Information | Email address, phone number, residential address | During registration and account updates |
| Financial Information | Bank account number, account holder name | During the deposit and withdrawal process |
| Platform Activity Data | Betting records, game history, account balance | Automatically during platform use |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Verification Documents | Copy of ID card, bank statement, verification selfie | Requested during the KYC process |
We do not collect sensitive information such as biometric data, health information, or religious information unless required by law.
Every piece of data we collect has a clear and legitimate purpose. jili city uses your personal information for the following purposes:
Data Minimisation Principle: jili city only collects data that is strictly necessary for the stated purposes. We do not collect data excessively or for purposes that are unclear.
Jili city does not sell, rent, or trade your personal data. However, in certain situations, we may need to share your information with the following parties:
All third parties who receive your data are subject to data processing agreements that ensure they handle your information to the same standards we set for ourselves.
Jili city uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the jili city platform.
Jili city continuously invests in security infrastructure to protect your personal data. The security measures we implement include:
While we take all reasonable steps to protect your data, no security system can guarantee 100% protection against all threats. You also play an important role in keeping your account secure by using a strong password and not sharing it with anyone.
As a jili city user, you have the following rights regarding your personal data:
You have the right to know what personal data we hold about you and may request a copy of that information at any time through our customer support.
If any information we hold is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
You may request the deletion of your personal data under certain circumstances. Please note that we may be required to retain certain data for periods prescribed by law.
You have the right to receive your personal data in a machine-readable format and request its transfer to another party where technically feasible.
You may object to the processing of your personal data for direct marketing purposes at any time by contacting our support team or using the unsubscribe option in our communications.
To exercise any of the above rights, please contact the jili city support team via the in-platform 24/7 Live Chat. We will process your request within 30 business days.
Jili city services are exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.
All new registrants are required to verify their age during the registration process. Our KYC process is also designed to detect and prevent registration by individuals who do not meet the required age limit.
If we discover that personal data of underage minors has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account.
Parents or guardians who discover that their child has registered on jili city are requested to contact our support team immediately so that appropriate action can be taken.
In the course of operating our platform, your personal data may be transferred to and stored on servers located outside your country. Such transfers occur for legitimate operational reasons, including the use of cloud computing services and international service providers.
When transferring your data internationally, jili city ensures that:
Jili city reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, technology, or new legal requirements.
When we make significant changes to this policy, we will notify you via:
The "Last Updated" date at the top of this page will always reflect the latest version of our privacy policy. You are encouraged to review this page periodically. Continued use of the jili city platform after any changes are published means you accept the latest version of this privacy policy.
If you have any questions, concerns, or requests regarding how jili city handles your personal data, we encourage you to contact us directly. Our experienced support team is ready to assist.
You can reach us through the following channels:
We are committed to responding to all privacy-related inquiries within 3 business days. For formal requests regarding personal data rights, please provide sufficient information to help us accurately identify your account.
Security Reminder: The jili city support team will never ask for your password, PIN, or OTP code through any communication channel. Please be cautious of any communication requesting such sensitive information.
Over 500,000 Malaysian players have trusted jili city as their preferred online entertainment platform. With the highest level of data protection and full transparency, you can play with peace of mind.